ICT support is a core component of our service offering. We provide priority support to our contract customers and can also give ad-hoc support for non-contract business customers.
We understand that many of our clients are from non-technical backgrounds. As such, we ensure that our staff not only have the skills and expertise to quickly resolve both common and complex issues, but are also friendly, helpful and able to clearly explain issues using simple, non-technical language.
Regardless of the size of your business, we can offer you an appropriate support plan. Key features of our standard Bronze, Silver and Gold plans are highlighted below – or we can customise a plan to meet bespoke requirements.